St Helena Hospice

Klaudyna Grela-Revell, Head of Lottery, St Helena Hospice 

Working with Darnell Consulting has been an exceptional experience. We commissioned them to review our lottery operations at a time when we wanted to ensure we were on the right path for the future, and their work has helped us achieve that.

Grahame and Ruth took time to genuinely understand our organisation, engaging both internal teams and external partners to gather valuable insights. Their approach encouraged open and honest feedback, which helped shape a well-rounded, practical set of recommendations. Their review of the wider market and competitors gave us a clear view of where we stand and where we can go next.

What stood out most was their genuine care and passion for strengthening our offer. They were fully invested in our success throughout, often going above and beyond the original scope to provide additional support. Their insights are already influencing our three-year strategy and helping us build a stronger lottery programme.

Grahame and Ruth are approachable, professional and highly skilled at working across all levels of an organisation. Grahame’s role as a board member of a hospice added an extra layer of valuable sector insight, which was evident throughout the project.

I would highly recommend Darnell Consulting to anyone looking for expert, high-quality support in income generation and strategy development.